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Manager of Artistic Operations, Pittsburgh Symphony Orchestra (231 views)

Pittsburgh, Pennsylvania
January 28, 2017

JOB PURPOSE: The Manager of Artistic Operations manages the needs of non-classical guest artists and guest conductors, before, during, and following their visits, and ensures that all popular programming concerts and events are produced to the highest level of excellence in a way that ensures both the short term and long term artistic goals of the PSO. Assists in the planning and implementation of the PNC Pops season, special events, and FUSE concerts and activities. Provides assistance to the Operations department with productions as assigned. The Manager of Artistic Operations works with the Orchestra Operations department to guarantee the highest level of excellence in artist care and concert production for all concerts. The Manager of Artistic Operations reports the Director of Popular Programming.


  • Assist Director of Popular Programming in programming, engaging artists and negotiating fees, researching artist availability, and monitoring industry developments.
  • Create and administer contracts for Popular Programming guest artists and guest conductors.
  • Facilitate programming process for PNC Pops concerts, participate in artistic planning meetings with the Director of Popular Programming.
  • Manage schedules, travel and hotel arrangements, ground transportation, and care for artists associated with popular programs.
  • Contribute to the artistic planning process and introduce programming ideas with thorough knowledge of popular programming artists, repertoire and industry trends.
  • Negotiate fees and manage contracts for FUSE concerts, and PNC Pops concerts as assigned.
  • Devise and produce ancillary events for FUSE, Pops, Specials and other special projects.
  • Manage website content for FUSE, PNC Pops, and Specials.
  • Review and ensure fulfillment of the requirements of contract requests as assigned.
  • Produce/acquire any required production elements such as slides, backdrops, props, video, audio, costumes, etc. as assigned.
  • Create and maintain production/artistic files as assigned for each season.


  • Manage proofreading process for program information in program book and other publications as it relates to Popular Programming.
  • Manage organization wide communication of artists and conductor activities.
  • Manages reservation of stage, rehearsal, and dressing room space for PNC Pops/Specials/FUSE guest artists.
  • Manage the tracking of artist budgets for PNC Pops/Specials/FUSE.
  • Hire and oversee additional concert production staff as needed including stage managers, lighting designers, teleprompter operations, video directors, caterer, FOH staff, etc.
  • Supervise runners, interns, and hired staff as needed.
  • Work closely with the stage crew, Artistic Administration and Hall Management to produce PSO concerts and communicate concert information to the entire organization.
  • Produce non-popular programming orchestra activities as assigned.
  • Assist with preparation of production documents as assigned.
  • Produce and manage Program Memos for Pops, Specials, and FUSE.
  • Work with Orchestra Manager on aspects of tour planning, including producing special events, broadcasts and participate as part of the core staffing team of orchestra tours as assigned.
  • This document is a summary of the typical functions of the job not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.


  • Monitor spending for popular programs against forecasts and budgets.
  • Create and manage budgets for special projects as assigned.  Maintain working knowledge of collective bargaining agreement.
  • Maintain a positive working relationship with the Orchestra.
  • Manager on Duty and Artistic Duty for concerts and events as assigned.
  • Prepare visa applications for artists as related to PNC Pops, FUSE, and specials.
  • All other duties as assigned


  • Bachelor’s Degree in Music or equivalent, with knowledge and interest in symphonic popular programming repertoire.
  • Minimum of 2-3 years’ experience in arts management, preferably in performing arts.
  • Ability to work flexible hours, including weekends and evenings.
  • Proficiency in MS Word, Excel, PowerPoint, and desktop publishing.
  • Excellent written, verbal and interpersonal communication skills.
  • Accuracy and attention to detail.
  • Highly self-motivated and able to prioritize multiple projects with a high level of energy.
  • Capacity to work under pressure and as a team player.


  • Proficiency in OPAS database
  • Valid PA driver’s license